Q—Do you do B2B work? A— Yes.
Q— What types of business editing do you do? A— WordSharp is equipped to edit all types of corporate, government and NGO documents. We have business plan services. We do business English writing, proposal writing, annual reports, grant proposals, technical reports, newsletters and more. Let us transform your draft into a well-edited document.
Q— What do you fix?
BUSINESS PROOFREADING SERVICES
Business proofreading services include grammar, typographical errors, misspellings, punctuation, clarity, comma usage and splices, sentence fragments, run-on sentences, subject-verb disagreement and verb tense.
BUSINESS EDITING SERVICES
Business editing services include all of the above AND the following: citation style, flow, transition, phrasing ambiguities, audience appropriateness, organization, structure, theme, rhetorical consistency, levels of diction, lexical register, rhythm, word choice and colloquialisms.
DOCUMENT CREATION
Document Creation involves generating custom documents from scratch for your business needs. Document creation is a flat rate service requiring a quote from Client Services.
Q— What else do you do? A— We also generate the documents needed to run your business from custom invoices to annual reports and business plan services.
Q— How do I know what has changed in my documents? A— If you send your documents in Microsoft Word format, WordSharp will return two copies to you when the editing is complete. One is the original with changes highlighted. The other is the final version of your document.
Q— Do I need the latest version of Word or do I have to use a PC? A— No, the editing function has been a long-time feature of Word and the files we send you work with a PC or Mac.
Q— Do you work in formats other than Microsoft Word? A— Yes, we accept many other formats but we prefer Word.
Q— Will it be done the way I want? A— All of our business editors have years of experience as published authors and professionals. We have edited advertising copy, training manuals, annual reports, RFPs, presentations and countless other types of business documents. We provide the right business editor for your needs, whether it’s a report, application or publication.
Q— How long does it take? A— A member of our staff can usually respond within a few minutes and may return your work to you in an hour or two. We complete longer submissions within one to three days. A business editor will accept the project only if we can have the finished documents back to you before your deadline.
Q— How much does business editing cost? A— We offer business proofreading for just a penny a word [$.01/word]. If you want the full advanced editing service, business proofreading, style editing and structure, the total cost is just 2.4 cents per word.
We offer discounts for documents longer than forty pages. Please contact Client Services with a description of your documents and we’ll quote you the lowest rate possible.
Q— What are the payment options? A— We currently accept Visa, MasterCard, American Express, Discover, bankcards and PayPal payments.
Q— What are business editing rates based on? A— Word count and your choice between business proofreading, business editing service, or document creation. Unlike other editing, document control and language service companies, we do not have confusing per page or per 1,000-word rates or vague quotes. We provide exact per word figures for business editing and proofreading services and specific quotes for document creation. Send us your document and specify editing or proofreading. For document creation, just send us your specifications.
Q— Is there a minimum charge? A— To cover administrative costs, there is a minimum three-dollar [USD] charge. To avoid the minimum charge, you may send more than one document per order.
Q— What about confidentiality? A— WordSharp considers the issues surrounding intellectual copyright and confidentiality to be crucial. Only your business editor and a WordSharp Managing Editor have access to your submission. Each of our staff is required to sign a copy of the Confidentiality Agreement, which ensures that under no circumstances can an employee share your documents with anyone outside of WordSharp. If you require a separate non-disclosure agreement, contact us. Unless you request otherwise, all client files are deleted after sixty days. WordSharp does not sell, trade, transfer, rent or share ANY client information with ANY other party. All documents reviewed by our editors remain the intellectual property of you, the original author. In keeping with our strict confidentiality, WordSharp never releases the names of clients or the titles we have edited without prior consent. For further information, view our Privacy Policy. |
Q— What about payment security? A— WordSharp makes use of the most powerful and updated security measures including the industry standard in encryption (128-bit Secure Socket Layer). This is the highest level of security commercially available and is the same standard of security used in cash machines (ATMs) and by many retail stores. In order to protect your credit card information, we have partnered with PayPal to offer you the most trusted financial transaction system on the Internet. The entire payment process is conducted through their secure website. No banking information or credit card data is ever collected or stored by WordSharp.
Q— How about copyright? A— Our clients always maintain ownership and copyright.> WordSharp and its employees make no claim on your copyright, and we do not require credit or acknowledgement beyond the fees for the services rendered. It is a commonly accepted practice for some writers to credit WordSharp as their professional editor and this is always appreciated.
Q— What if I’m not satisfied? A— WordSharp is a professional company focused on our clients. We provide the best service possible. Each document is proofed twice before returning it to you. If you are not completely satisfied, you can re-submit it for further business editing / proofreading services. We are committed to your satisfaction.
Q— How is your guarantee? A— WordSharp is confident that our proofreading services are among the best in the industry. If you find that our business editors have missed a proofing error, contact Client Services. We will promptly correct the error and provide a refund in accordance with our guarantee policy.
Q— Our company is outside the US. Do you work internationally? A— Yes, WordSharp is an international company. As long as you have a valid credit card, bank card or PayPal account or can arrange other payment, you may use our services.
Q— Do you have editors who can work with Australian or British English? A— Yes, specify what type of English you need when you place your order.
Q— What are your business hours? A— Our business writing services are working twenty-four hours a day, seven days a week. Our administrative staff is available between 6 a.m. and 6 p.m. CST (GMT -6); we answer emails within twenty-four hours.
Q— Where are you? A— Our international headquarters is based in Chicago, Illinois USA. Your communications are channeled through this office.
Q— How can I contact you? A— If you read our FAQ and still have a question, its best to contact Client Services by email.
Q— Do you offer price breaks for bulk/long-term standing orders and/or business relationships? A— We apply discounts for larger word counts. Additionally, some of our employees may be kept on retainer if you find this better suits your needs. If your business, organization or agency would like to retain our services for a large project or for a longer term, a Client Services representative would be happy to discuss this with you.
Q— I'm part of a government agency. Can you register as a vendor so we can outsource to you? A— Yes, send us the details so we may assist you.
Q— We check everything; why do we need you? A— Even the best writers benefit from impartial, professional and thorough proofreading and business editing services. Business editors recognize things in your documents, manuals and manuscripts that become unnoticeable to you. After you have done several drafts, reviewing and revising your words, that familiarity with the document results in your filling in missing words and skipping over errors when you read.
Q— How do I get a word count? A— Send your document to us. We'll calculate the amount and send you an email invoice with a link to your payment options.
Q—How do I take advantage of the referral program? A—Refer someone to WordSharp and receive a 10% finder’s fee. They should include your name and email address when submitting their document. The person you refer receives a 10% discount too.
Still have questions? Contact us directly with your business editing questions. One of our chief editors will be more than happy to discuss your project with you and provide any additional information you may require. |
